Additional Services & Limitations

At Jenn & Co Housekeeping, our focus is on maintaining clean, healthy homes through our standard and deep cleaning services. To ensure the safety of our team and the quality of our work, there are certain services we do not provide, as well as some that require advance planning.

We are committed to using products that are safe for your home, your family, your pets, and our team. Our cleaning products are human, pet, and environmentally friendly whenever possible.

What We Do Not Offer

To keep our team safe and our services consistent, we do not provide the following:

• Carpet cleaning or carpet shampooing

• Upholstery cleaning

• Cleaning of pet messes (including urine, feces, or vomit)

• Biohazard cleaning of any kind

• Removal of moldy or heavily spoiled food

• Hoarding or extreme deep-clean situations requiring specialized services

• Exterior cleaning (including windows, siding, garages, etc.)

• Moving heavy furniture or appliances

• Cleaning areas that pose a safety risk (e.g., high or hard-to-reach spaces without proper equipment)

• Use of harsh or hazardous chemicals (including bleach or other strong chemical agents)

We are not equipped with specialized protective gear (such as respirators) required for the safe use of harsh chemicals. For this reason, we prioritize safer, eco-friendly products in all of our cleans.

If any of the above are present at the time of your clean, those areas may be skipped for the safety of our team.

Services Available By Request

Some services are absolutely available — they just require a little extra planning so we can ensure enough time is scheduled and nothing is missed during your clean.

Fridge Cleaning
If you would like the inside of your refrigerator cleaned, this must be requested in advance so we can plan accordingly.

Oven Cleaning
Oven cleaning is available by request and requires approximately 30 minutes of additional time.

• If your oven has a self-cleaning function, please run it at least 24 hours prior to your scheduled clean

• If not, we will use a standard oven cleaner unless otherwise instructed

• If additional time is not scheduled, another area of the home may be skipped to accommodate this service

Behind & Under Appliances
If you would like us to clean behind or underneath appliances (such as your fridge or oven), this must be requested in advance.

• For safety reasons, our team does not move appliances

• Clients are responsible for pulling appliances out prior to our arrival so we can access these areas

Laundry Services
We are happy to offer light laundry services as part of your clean.

This can include:

• Changing bed linens

• Washing and drying bedding and towels

• Folding and putting away items

Bedding and towels can typically be completed within your scheduled cleaning time.

If you are looking for additional laundry support (such as sorting, washing, folding, and putting away clothing), extra time may need to be added to your clean to ensure everything is completed properly.

Organizing & Decluttering Support
We are happy to support with light organizing and decluttering as part of your clean.

• This is offered on a case-by-case basis depending on the space and level of support needed

• We specialize in working with neurodivergent homes and understand that sometimes spaces can feel overwhelming — we’re here to help without judgment

• Additional time may be required depending on the scope of the project

Please note: we do not take on extreme hoarding situations or projects that require specialized services.

Wall Washing
Spot cleaning of walls is included as part of our standard cleaning where needed.

Full wall washing is available as an additional service and must be requested in advance.

• A consultation may be required depending on the scope of the project

• Clients are responsible for moving furniture, or we will clean only the areas that are safely accessible

• Additional time will be required and scheduled accordingly

Recycling & Item Removal (Limited Service)
We can assist with removing larger items for recycling (such as cardboard, packaging, or small household items) on a case-by-case basis.

• This service is completed by Jenn only and is subject to her availability

• Must be scheduled in advance

• A service fee will apply based on the scope of the request

Please reach out to Jenn directly to discuss details and pricing.